Shipping policy

Shipping Policy

Thank you for shopping with DeskBuddy. We are committed to delivering your orders safely and efficiently while providing a smooth shopping experience.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been processed and dispatched, you will receive a confirmation email or message containing your tracking information.

Shipping Time

We currently ship across India.

Estimated delivery times are as follows:

  • Metro Cities: 3–6 business days
  • Other Cities and Towns: 4–8 business days
  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

We strive to keep shipping simple and affordable.

  • Free Shipping may be offered on eligible orders and promotional campaigns.
  • Any applicable shipping charges will be clearly displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive tracking details that allow you to monitor the progress of your shipment in real time.

If you experience any issues tracking your order, please contact our support team for assistance.

Cash on Delivery (COD)

Cash on Delivery is available for most serviceable locations across India.

Please ensure that someone is available at the delivery address to receive the package and complete the payment when choosing COD.

Delayed or Lost Shipments

While we work with trusted courier partners, occasional delays may occur. If your order has not arrived within the estimated delivery period, please contact us and we will investigate the issue with the courier service.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. DeskBuddy cannot be held responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

Email: kalyansai11045@gmail.com

Our support team will be happy to assist you and aims to respond within 24 hours.